Question 1

Do you offer design-build and work with outside designers/architects?

Accepted Answer

Yes. Vetta can provide complete design-build, or collaborate with your architect and/or interior designer. We integrate into your team and keep the build execution seamless.

Question 2

What types of projects do you take on?

Accepted Answer

High-end renovations, additions, and custom homes where quality, organization, and finish-level matter. If a project demands precision and strong coordination, we're built for it.

Question 3

When should I contact Vetta — before drawings or after?

Accepted Answer

Either works. The earlier we're involved, the easier it is to optimize budget, buildability, and schedule — especially on complex homes.

Question 4

What does pre-construction include?

Accepted Answer

Budget development, schedule planning, value-engineering where appropriate, consultant coordination, and a defined scope that is permit-ready and priceable.

Question 5

How long does a typical project take?

Accepted Answer

Timelines depend on scope, approvals, and procurement. We establish a realistic schedule early, then manage decisions and ordering to keep momentum.

Question 6

How do you keep projects on schedule?

Accepted Answer

Clear sequencing, weekly planning, disciplined site management, and proactive procurement — paired with fast decision-making on selections.

Question 7

Will I get regular updates?

Accepted Answer

Yes. You'll receive structured updates, key milestones, and advance notice of decisions required from you to keep the project moving.

Question 8

How is pricing structured?

Accepted Answer

We build a detailed budget based on drawings and scope. We focus on clarity: allowances are defined, assumptions are stated, and selections are tracked.

Question 9

What is included in your estimate?

Accepted Answer

Your estimate includes the defined scope, labour, materials, trade coordination, and project management — plus any stated allowances and contingency (if applied).

Question 10

Do you use allowances?

Accepted Answer

Yes, when selections are not finalized. Allowances are transparent and adjusted up or down based on actual client selections.

Question 11

Do you include contingency?

Accepted Answer

On complex projects, a contingency can be included to protect schedule and reduce friction. If unused, it remains unused — its purpose is risk management, not padding.

Question 12

How do change orders work?

Accepted Answer

If scope changes or selections exceed allowances, we document it clearly and price it before proceeding. No surprises, no ambiguity.

Question 13

What are typical payment terms?

Accepted Answer

Projects generally follow a deposit plus milestone-based draws. This supports trade scheduling and material procurement while keeping cashflow aligned to progress.

Question 14

Do you handle permits and inspections?

Accepted Answer

Yes. We coordinate permit submissions with your designer/consultants and manage required inspections throughout construction.

Question 15

What approvals might be required before a permit?

Accepted Answer

Depending on the property, you may need zoning review, a minor variance/Committee of Adjustment, tree permits, conservation authority review, or utility coordination.

Question 16

Can we start before permits are issued?

Accepted Answer

Only where permitted by law and practical reality. Some early work may be possible, but we prioritize compliance and risk management.

Question 17

Who arranges inspections?

Accepted Answer

Vetta coordinates inspections with the municipality and ensures trades are scheduled and site conditions are ready for sign-off.

Question 18

Are you insured?

Accepted Answer

Yes. We maintain appropriate general liability insurance. Project-specific coverage can be arranged where required.

Question 19

Are you WSIB compliant?

Accepted Answer

Yes. We work with WSIB-compliant trades and maintain documentation where required.

Question 20

Are you licensed to renovate in Toronto?

Accepted Answer

Where municipal licensing applies (e.g., City of Toronto building renovator licensing), we operate accordingly and provide documentation when requested.

Question 21

Are you licensed for new home construction in Ontario?

Accepted Answer

For new home builds that require it, we follow the applicable Ontario regulatory framework (including HCRA/Tarion requirements where relevant).

Question 22

How do you manage site safety?

Accepted Answer

Site safety planning, trade vetting, and disciplined site rules are standard. We keep the jobsite orderly, secure, and professional — especially in occupied homes.

Question 23

Who helps with selections and finishes?

Accepted Answer

Your designer can lead selections, or Vetta can support the process. Either way, we track selections to protect schedule and avoid delays.

Question 24

How do you handle long-lead items?

Accepted Answer

We identify long-lead items early (windows, cabinetry, specialty stone, custom metalwork, etc.) and align ordering timelines to keep the critical path protected.

Question 25

Can you work with premium and imported materials?

Accepted Answer

Yes. We regularly coordinate specialty procurement, custom fabrication, and high-finish installations that require careful detailing.

Question 26

How do you ensure quality?

Accepted Answer

Quality control is built into sequencing, trade standards, and on-site supervision. We inspect, correct, and refine until the finish meets Vetta's bar.

Question 27

Can we live in the home during renovations?

Accepted Answer

Sometimes. We'll advise you honestly based on scope, dust/noise, washroom/kitchen downtime, and safety. When occupied work is feasible, we phase it properly.

Question 28

How do you protect the home during construction?

Accepted Answer

Floor protection, dust containment, negative air where needed, clean walk paths, and daily site order — especially on high-finish homes.

Question 29

What about neighbours and bylaws?

Accepted Answer

We respect bylaws and work hours, manage deliveries, and keep the site presentable. Professionalism extends beyond the front door.

Question 30

What happens at project close-out?

Accepted Answer

We complete a structured walkthrough, document remaining touch-ups, and deliver close-out notes so everything is finalized cleanly.

Question 31

Do you offer post-completion support?

Accepted Answer

Yes. We stand behind our work and remain available after handover for warranty items and guidance.

Frequently Asked
Questions

Getting Started

Process & Timeline

Pricing & Contracts

Permits & Inspections

Licensing, Insurance & Site Safety

Selections, Procurement & Quality Control

Living Through Construction

Aftercare & Warranty

Still Have Questions?

Frequently AskedQuestions